Privacy Agreement

Last Updated: December 2024

This Privacy Agreement describes how SilosPlatform ("we," "our," or "us") collects, uses, and protects your personal information when you use our services, visit our website, or interact with our mobile applications.

1. Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our services:

1.1 Personal Information

Name and contact information (email address, phone number)
Company name and job title
Payment and billing information
Any other information you choose to provide

1.2 Automatically Collected Information

Device information (device type, operating system, unique device identifiers)
Usage data (pages visited, features used, time spent on our services)
Location information (if permitted by you)
Log data (IP address, browser type, access times)

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services
To process transactions and send related information
To send you technical notices, updates, and support messages
To respond to your comments, questions, and requests
To monitor and analyze trends, usage, and activities
To detect, prevent, and address technical issues and security threats
To personalize your experience and provide content and features relevant to you
To comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and cloud hosting.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
Protection of Rights: We may share information to protect our rights, privacy, safety, or property, or that of our users or others.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Agreement, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You can request deletion of your personal information.
Objection: You can object to certain processing of your information.
Portability: You can request a copy of your information in a portable format.
Withdrawal of Consent: You can withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the contact information provided at the end of this agreement.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your interactions with our services. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our services.

8. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Agreement

We may update this Privacy Agreement from time to time. We will notify you of any material changes by posting the new Privacy Agreement on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated agreement.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Agreement or our privacy practices, please contact us:

Email: [email protected]
Phone: +1 (555) 123-4567
Address: SilosPlatform, 123 Tech Street, San Francisco, CA 94105, United States

By using our services, you acknowledge that you have read and understood this Privacy Agreement and agree to the collection, use, and disclosure of your information as described herein.